Shipping policy
Last Updated: October 6, 2024
At Les Mimipots, we strive to provide you with the best possible delivery service while ensuring the quality and safety of our products. Below are the details of our shipping policy, including estimated delivery times and available options for our customers.
Delivery Times
- In-stock products: Delivery times are generally 2 to 5 business days.
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Out-of-stock products: If an item is not available in inventory, delivery times may range from 2 to 3 weeks.
Note: Delivery times are provided as an estimate and may vary depending on carriers or exceptional circumstances (peak periods, weather conditions, etc.).
Shipping Options
We constantly seek the best rates and delivery methods to ensure your products reach you in the best condition.
Retail Locations and Events
- Retail Locations: You can find our products at various retail locations. Visit the “Where to Find Us” section on our website for more information about our retail partners.
- Events: We occasionally participate in events—stay updated by following us on social media.
Product Details and Variations
All our products are handmade, meaning slight variations in colors and details may occur, adding to the unique charm of each piece.
- Air bubbles and pigments: Some items may display small air bubbles or color variations.
- "Imperfect" Items: Products with more noticeable bubbles or pigment marks are listed under the “Imperfect” option, accompanied by an image for reference.
Candle Shipping
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Shipping Times:
- In stock: 5 to 7 business days.
- Out of stock: 2 to 3 weeks.
- Candle refills: Contact us at info@lesmimipots.com to order refills.
- Retail Locations and Events: Information about candles is available in the “Where to Find Us” section of our website.
Assistance and Additional Information
For any questions or requests, feel free to contact us via the “Contact” section of our website or email us at info@lesmimipots.com.